CORSINO Hospitality & Operations Solutions

Prospective Client Intake

Let's understand your organization before we talk.

Thank you for considering Corsino Hospitality & Operations Solutions. Please complete this form so we can understand your organization, operational needs, and service goals. Your responses help us prepare for an initial consultation and recommend a customized scope of services.

01Contact Information

Full Name *

Job Title

Company or Organization *

Email Address *

Phone Number

Best Time to Contact You

Preferred Contact Method

Email Phone Text Video conference

02Organization & Property Information

Property or Business Name

Website

Property or Business Address

How many locations require support?

Approximately how many employees, tenants, residents, guests, or customers do you serve?

Please briefly describe your property, business, or operation

03Services Requested Select all that apply.

Hospitality & Customer Experience

Hospitality and customer-service training Luxury or Class A service standards Resident, tenant, guest, or customer experience Front desk, concierge, leasing, or reception training Communication and professional etiquette Complaint resolution and de-escalation Leadership and management development Customized training workshops Mystery shopping or service-quality evaluations

Facilities & Janitorial Services

Facilities-management oversight Janitorial vendor evaluation and management Direct janitorial services through Gracefully Cleaned LLC Cleaning-quality inspections and audits Customized cleaning scopes and schedules Vendor sourcing and onboarding Preventive-maintenance coordination Safety and sanitation standards Existing contract or service-level review

Marketing & Events

Social-media strategy and management Content planning Community or tenant engagement Event planning and coordination Resident, customer, or employee programming Grand openings or promotional events

04Current Needs & Goals

What prompted you to seek assistance at this time?

What are the primary challenges you would like us to address?

What results would you like to achieve?

Are there specific departments, teams, vendors, or locations involved?

Have you previously worked with a consultant, management company, trainer, or service provider for these needs?

Yes No

If yes, please describe what worked well and what you would like improved

06Property, Facilities, or Janitorial Details Complete this section if you are requesting property, facilities, or janitorial services.

Property type

Approximate square footage

Number of residential units, commercial spaces, guest rooms, or operational areas

Current staffing and vendor structure

Are you looking to:

Bring in new services Replace an existing provider Evaluate current operations or vendors Add management and oversight Receive temporary or transitional support Outsource the full function Not sure — request a recommendation

Are there any immediate service, staffing, cleanliness, maintenance, compliance, or tenant concerns?

07Project Scope & Timeline

When would you like services to begin?

Who will be involved in approving the project?

Is there a specific deadline or upcoming event influencing your timeline?

Expected length of engagement

One-time service Short-term project Three to six months Six to twelve months Ongoing support Not yet determined

Estimated budget or preferred investment range

Under $2,500 $2,500–$5,000 $5,000–$10,000 $10,000–$25,000 $25,000 or more Ongoing monthly services Not yet determined

08Initial Consultation

What would you like to accomplish during the initial consultation?

Please share any additional information that would help us understand your needs

Supporting Documents Photographs, service contracts, training materials, property information, scopes of work, inspection reports, policies, or other relevant documents.

How did you hear about Corsino?

Referral Website Social media Professional network Previous working relationship Event or presentation

I understand that submitting this form does not create a service agreement or guarantee availability. A representative will contact me to discuss my needs, proposed scope, pricing, and next steps.

Submissions are sent directly to Corsino for review.

Thank you for your submission.

Your intake form has been received. A member of the Corsino team will follow up to discuss your needs, proposed scope, pricing, and next steps. Submitting this form does not create a service agreement or guarantee availability.